Tickets on demand

Tickets on Demand values your patronage and respects your privacy. This Privacy Policy ("Policy") describes the information collection, use, protection, and sharing practices of Tickets on Demand through its websites. If you have any questions or concerns about this Policy, please contact us at

This Policy applies only to Tickets on Demand (collectively, "us," "we," or “our”) websites that post this policy (collectively, “the Web Site”). This Policy describes our information collection, use, protection, and sharing practices in the United States. The United States may not offer a level of privacy protection as great as that offered in other jurisdictions. In jurisdictions outside of the United States where we are subject to different or more restrictive local laws, we may adjust our practices in those jurisdictions to comply with local laws. Otherwise, we make no representation that the practices described in this Policy are compliant with laws outside of the United States that apply to the collection, security, use and disclosure of information. Information that is collected or stored in jurisdictions outside of the United States may, subject to applicable law, be disclosed or transferred to the United States or other locations. When information is transferred to the United States, it will be handled in accordance with the laws of the United States.


We collect information from a variety of sources and in a variety of ways including, but not limited to, the following:

Device and Browser Information. When you visit, use, and/or access the Web Site, we might collect information about the type of device and browser you are using, the unique number assigned to your server or Internet connection, your physical location, and your interactions with the Web Site. We may also use “cookies” and similar technologies to help us recognize and serve you better. Cookies are small files that contain information sent by a website that is saved on your computer’s hard drive. Cookies enable us to gather data such as webpages visited, links clicked, and material downloaded. Cookies also are used to put a unique identifier on your computer. This helps us to generate statistics regarding usage of the Web Site. There are different types of cookies including “browser” cookies (also known as “html cookies”) and Flash cookies (also known as “Local Shared Objects”). You can configure your browser to reject browser cookies or to notify you when browser cookies are offered so that you can accept or reject such cookies. However, if you reject browser cookies you may not be able to engage in some activities or use some services on the Web Site. In addition, blocking or deleting browser cookies may not block or delete other types of cookies including Flash cookies.

Other Information. We may obtain information about you from third parties including, but not limited to, entities that direct you to, are located at, or are accessible through the Web Site and business partners.


Interest-Based Advertising.  Third parties may use cookies and similar technologies to collect information at, or through, the Web Site for a variety of purposes including providing you with advertisements. This type of ad-customization is sometimes referred to as “interest-based advertising.”  For more information about interest-based advertising please click here. Please note that the use of cookies, web beacons, and similar technologies by third parties at, or through, the Web Site is subject to their own privacy policies, not our privacy policy. If you would like more information about your choices concerning interest-based advertising, including how you may opt-out of some uses of information collected by members of the Network Advertising Initiative and the Digital Advertising Alliance that may collect information at, or through, the Web Site please click here.  At this time, we do not recognize automated browser signals regarding tracking mechanisms, which may include “do not track” instructions.

Cross-Device Information.  We may participate in the Adobe Marketing Cloud Device Co-op to better understand how you use the Web Site across the various devices you use and to deliver tailored promotions and/or advertisements. To learn more about how Adobe does this and to manage your choices relating to this linking of devices please click here.


A. Use by Tickets on Demand

We may use the information we collect for non-marketing purposes including, but not limited to: (1) conducting statistical or demographic analysis; (2) complying with legal and regulatory requirements; (3) customizing your experience while visiting, using and/or accessing the Web Site; (4) protecting and defending Tickets on Demand and its affiliates against legal actions or claims; (5) preventing fraud; (6) satisfying contractual obligations; and (7) cooperating with law enforcement or other government agencies for purposes of national security, public safety, or matters of public importance when we believe that disclosure of information is necessary or appropriate to protect the public interest (collectively, “Non-Marketing Purposes”).

The information we collect may also be merged with information available from other sources such as (1) companies that match e-mail addresses with postal addresses and other information; and/or (2) third parties.

B. Sharing with Affiliates, Business Partners and Other Third Parties

We may share the information we collect with our affiliates, business partners and other third parties for Non-Marketing Purposes.

C. Certain Business Transactions

We may share any or all of the information we collect with any successor to all or part of our business in connection with a transaction involving a sale, purchase, reorganization, or transfer of any asset of Tickets on Demand and/or its affiliates.


California law requires certain businesses to respond to requests from California residents asking about the disclosure of personal information to third parties for third party marketing purposes. Alternately, such businesses may adopt a policy of not disclosing personal information to third parties for marketing purposes if a California resident has opted-out of such information sharing. However, Tickets on Demand does not collect personal information such as names, email addresses, and mailing addresses via the Web Site, and does not share such information obtained via the Web Site with third parties for marketing purposes.


Information maintained in electronic form that is collected via the Web Site is stored on systems protected by industry standard security measures. These security measures are intended to protect these systems from unauthorized access. No security system is impenetrable and these systems could become accessible in the event of a security breach. We have controls in place that are designed to detect potential data breaches, contain and minimize the loss of data, and conduct forensic investigations of a breach.

We cannot enforce or control the security of the computers, electronic devices, or electronic communication method(s) you may use to send e-mails and submit information to us. You are responsible for the security of the computers, electronic devices, and electronic communication methods you use to communicate with us. We are not responsible for the disclosure or interception of information you send us before we receive it.

As a standard security practice, we take reasonable steps which are generally recognized in the industry to ensure that the communication methods used to support the Web Site do not permit connections or communication by methods that have known security weaknesses or vulnerabilities. As such, if you experience trouble using the Web Site, it may be an indication that you need to upgrade your software to a newer version that supports more secure communication methods.

In situations where your personal information is collected by third parties under contract with us for performance of their contractual duties and other purposes, we require such third parties to exercise reasonable care to protect that information and restrict the use of your personal information to the purposes for which it was provided.


We are not responsible for the information collection or privacy practices of other websites, including websites operated by our affiliates, business partners or other third parties, including websites that might be co-branded with our name. You should review and understand the privacy policies posted on any linked sites you visit before using those sites or providing any personal information through them.


We reserve the right to revise this Policy at any time without notice. When this Policy is revised in a material way, notice will be posted on the Web Site along with the revised Policy.

EFFECTIVE: September 13, 2017